Return & Refund Policy

H2C reserves the rights to accept or reject the returning of a product. Not All Products are Returnable. Please contact us if you are unsure / undecided. For product with tag CLEARANCE OFFER / SALE items are not refundable or exchangeable regardless wrong sizing / color.
 

You must inform us within 7 days of the SHIPPED DATE of the product if return is desired. The returned goods/products will be checked with the receipt together and the goods should be in its original packaging which is unopened / unused / unassembled condition . The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Hee Hong Trading (H2C) Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 days after the confirmation.

Please return your purchase to the following address:
Hee Hong Trading (H2C) Sdn Bhd
No.18 Jalan Nirwana 1/1, Taman Nirwana
Kampung Pandan Dalam, 68000 Ampang KL.


Please contact us at info@h2c.com.my or 012 8912132 if you have any questions or doubts.